E-Commerce Mobile App Revolution
RetailPlus, a mid-sized retailer with 200+ physical stores, was losing ground to digital-first competitors. Their existing mobile website was clunky, leading to a 78% cart abandonment rate on mobile devices.
The Challenge
The mobile shopping experience was severely impacting revenue. Customer research revealed:
- 178% cart abandonment rate on mobile (vs 45% industry average)
- 2Mobile traffic accounted for 65% of visitors but only 20% of revenue
- 3Average mobile session duration of just 1.5 minutes
- 4No native app presence while competitors dominated app stores
Our Solution
We built a feature-rich, native-feeling mobile app using React Native, focusing on speed, personalization, and seamless checkout.
Performance-First Architecture
Optimized every screen to load in under 1 second, with offline support for browsing.
AI-Powered Recommendations
Integrated personalized product suggestions based on browsing history and purchase patterns.
One-Tap Checkout
Implemented Apple Pay, Google Pay, and saved payment methods for frictionless purchasing.
Omnichannel Integration
Connected in-store inventory, enabling buy-online-pickup-in-store (BOPIS) functionality.
The Results
"The app Exaverse built has become our fastest-growing sales channel. Customers love the speed and personalization. Our mobile revenue has tripled since launch."
Project Timeline
Research & UX Design
4 weeks
Core Development
10 weeks
Backend Integration
4 weeks
Testing & Launch
6 weeks